Trusted support
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Farmers, Connect with Trusted Advisors on AgriSync
AgriSync simplifies communication for service in modern agriculture.
Connect with our team of experts on AgriSync for video, voice, and text support on any device. Whether you have an agronomy, monitor, or other issue, use the FREE AgriSync app to share a picture or video about the issue you are experiencing. Our entire team will immediately be alerted of your issue; that means you get help faster. When we can see exactly what you see, we can quickly resolve your issue, reducing frustration and maximizing uptime.
What will you get when you connect with our team on AgriSync?
• Proactive support to stay ahead of issues.
• Access to the right person. Know your issue is being handled by the expert that knows that topic best.
• More uptime when we can see what you see and resolve issues quickly.
• Quicker response time. Don't wait on hold or wait for your advisor to come out to your farm.
How do I get started with the AgriSync app?
1. Text "App" to 515.868.1289.
To connect with our team on AgriSync, text "app" to 515.868.1289. You'll get a text with a link to download the FREE app and automatically be connected to our team.
2. Log in with a cell number.
Once you've downloaded the mobile app, open the app and select "Allow" to receive notifications. This is how you'll get your login code each time you open the app. There's no passwords to remember or forget. Simply enter your mobile number and we'll text you a four digit access code.
3. Allow all permissions.
Once you're logged in, you'll be prompted with some permissions screens. Click allow or accept for your location and all other permissions. Say yes to all permissions. These permissions help enable us to see what you see on live video to solve issues quickly.
4. Submit a ticket.
Text or call 515.868.1289 to create a ticket and alert our team of experts of an issue.
To create a new support ticket from the AgriSync app, select our company and speak or text in your issue. Attach an optional picture or video to show the problem.
AgriSync will text alert our team so you can get help quickly. When your advisor is available, you'll receive a text alert and can come together in a live video session where we can see exactly what you see.
5. Leave feedback.
At the end of each support session, you can provide feedback to your advisors on their customer service. Let them know if your issue is resolved and how they did.
Connect with our team of experts so you have the app ready to go before you need service. Text “App” to 515.868.1289. If you have questions reach out at help@agrisync.com.